Medicare AI Prior Authorization Pilot Delaying Care for Seniors in Washington, Report Says
A federal pilot program using AI for Medicare prior authorization reviews is causing significant delays in care for Washington state seniors, according to a report obtained by U.S. Senator Maria Cantwell (D-WA). The report details that AI-generated denials and prolonged review times are obstructing access to necessary medical services. While CMS pitches the pilot as a path to efficiency, the operational reality shows AI models are generating inappropriate denials that require lengthy human appeals. The agency has not yet announced changes to the pilot's scope or timeline. Billing managers should document any unusual delays or denial patterns for Medicare patients in Washington and track official CMS communications for updates to the program, which could expand if deemed successful.