Billing News

Saturday, March 28, 2026

5 stories · 3-minute read

CVS/Aetna AI Denial Investigation — Class Action Opens for Medicare Advantage Policyholders (March 25-26)

GlobeNewsWire (March 25)(https://www.globenewswire.com/news-release/2026/03/25/3262516/0/en/CVS-Aetna-Medicare-Advantage-Plans-Policy-Holders-Have-Opportunity-to-Join-Investigation-into-Improper-Claim-Denial-for-Post-Acute-Care-with-the-Schall-Law-Firm.html) / DistilINFO (March 26)(https://distilinfo.com/2026/03/26/cvs-aetna-medicare-ai-claim-denial-investigation/) / BriefGlance(https://briefglance.com/articles/aetna-accused-of-using-ai-to-deny-medicare-claims-sparking-senate-probe-lawsuit)
AetnaMedicare

The Schall Law Firm opened an investigation into CVS/Aetna for using AI to improperly deny prior authorization for post-acute care — skilled nursing, rehab, and home health — for Medicare Advantage patients. The Senate Permanent Subcommittee on Investigations found CVS's post-acute denial rate was 3x higher than its overall PA denial rate in 2022. A class-action lawsuit alleges Aetna deployed AI to override physician recommendations without individualized patient review. Policyholders can now join.

CMS PA Transparency Deadline — 3 Days (March 31)

CMS (CMS-0057-F)(https://www.cms.gov/newsroom/fact-sheets/cms-interoperability-prior-authorization-final-rule-cms-0057-f) / Elion Health(https://elion.health/resources/cms-2026-prior-authorization-rule-explained)
CMS

MA plans must publish aggregate PA approval/denial metrics by March 31. First reporting cycle. 72-hour expedited decisions and 7-day standard decisions enforced since January 1. Plans must disclose turnaround times, denial rates, appeal rates, and overturn rates at the contract level. Service-level data was killed — only aggregates. The pre-written X thread must be finalized and ready to deploy Monday morning.

NPR: $50B Rural Health Fund Could Force Hospitals to Cut Services (March 26)

NPR (March 26)(https://www.npr.org/2026/03/26/nx-s1-5760925/rural-health-transformation-fund-hospitals-montana) / Dakota Free Press (March 27)(https://dakotafreepress.com/2026/03/27/rural-health-transformation-dollars-may-not-save-rural-hospitals/)

Congress's $50B Rural Health Transformation Fund — created as a sweetener in the One Big Beautiful Bill Act — may force rural hospitals to cut services, not expand them. Montana is one of at least 10 states where the fund's rules incentivize "right-sizing" (downsizing) inpatient services. 380 independent rural hospitals are at risk of closure nationwide. The fund pays hospitals for implementing recommendations, including service cuts. Commonwealth Fund senior adviser Tony Shih: "If high-margin services are taken away from local hospitals with nothing given back in return, it can be financially harmful."

AI Denial Lawsuits Now Target Two of Three Largest MA Insurers (March 25-26)

GlobeNewsWire (March 25)(https://www.globenewswire.com/news-release/2026/03/25/3262516/0/en/CVS-Aetna-Medicare-Advantage-Plans-Policy-Holders-Have-Opportunity-to-Join-Investigation-into-Improper-Claim-Denial-for-Post-Acute-Care-with-the-Schall-Law-Firm.html) / Becker's Payer Issues (March 12)(https://www.beckerspayer.com/legal/judge-orders-unitedhealth-to-hand-over-broad-discovery-in-ai-coverage-denial-case/) / Health Affairs (January 2026)(https://www.healthaffairs.org/doi/10.1377/hlthaff.2025.00897)
AetnaUHC

UnitedHealth (nH Predict, 90% error rate, court-ordered disclosure) and CVS/Aetna (AI-driven PA denials, class action open) now face simultaneous legal action over algorithmic claim denials. Stanford/Health Affairs research published in January found 84% of large insurers use AI for coverage decisions. Human reviewers spend an average of 1.2 seconds per case. The algorithms are trained on past denial decisions, locking in existing flaws. 71% of insurers surveyed by NAIC confirmed AI use in utilization management.

Hospital Price Transparency Enforcement — 4 Days (April 1)

CMS (CY 2026 OPPS Final Rule)(https://www.cms.gov/newsroom/fact-sheets/cy-2026-opps-ambulatory-surgical-center-final-rule-hospital-price-transparency-policy-changes) / Health Law Center(https://healthlawcenter.com/key-price-transparency-updates-hospitals-must-comply-with-by-april-1-2026/)

CEO attestation required starting April 1. Machine-readable files must include median allowed amounts plus 10th/90th percentile, derived from electronic remittance advice. 35% CMP reduction available if hospitals waive hearing rights — but not for missing core files. Three years of grace period end Wednesday. Two regulatory deadlines converging in 4 days.