Inovalon Research Identifies Top Preventable Drivers of Claim Denials and Prior Authorization Delays
New research from Inovalon pinpoints specific, preventable issues causing the majority of claim denials and prior authorization delays. The analysis identifies three core areas: incomplete or incorrect patient demographic data submitted at the point of service, failure to verify real-time eligibility and benefits before rendering care, and missing or mismatched clinical documentation required to support medical necessity. These are operational, front-desk, and mid-office failures, not clinical judgment calls. The report quantifies the impact on days in A/R and administrative cost per claim. Practices with high denial rates should audit these three workflows first. The report is a data-backed playbook for reducing avoidable write-offs.