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Billing News · Tuesday, March 31, 2026

Cigna Denied $35,000 Surgery — Used Patient's Social Media as Evidence

NBC News, March 2026; Pittsburgh Post-Gazette, March 27; Las Vegas Sun, March 29
Cigna

Aurora McCausland, 300K followers, has lipedema. Her doctor prescribed two liposuction surgeries totaling $35,000. Cigna denied coverage twice. McCausland says Cigna used her active social media presence to argue she wasn't sick enough. Her legs throb, swell unpredictably, feel "like they're filled with cement." Stage 1 patients can have crippling pain that doesn't show on camera. Story still in active news cycle — three outlets in four days.

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